Privacy Policy

Privacy and Cookie Policy

Mobile care Services Limited respects your privacy and is committed to protecting your personal information, in compliance with the General Data Protection Regulations, that you may provide while using our website. This policy describes the ways that Mobile Care Services Ltd collects information from our website visitors and how that information is used. The term “Mobile Care Services Ltd” or ‘MCS’ or ‘us’ or ‘we’ refers to the owner of this website, Mobile Care Services Limited. The term ‘you’ refers to the user or viewer of our website.

 

ANONYMOUS INFORMATION

Anonymous information is unidentified information and is not associated with an individual.

We may use anonymous cookies to collect demographic information, track site metrics or provide a richer experience for site visitors. Anonymous cookies do not contain any personally identifiable information.

 

PERSONALLY IDENTIFIABLE INFORMATION

Personally identifiable information (PII) is information that can identify you such as your name, email address, address and telephone number.

We collect PII that you choose to provide to us when you register for email newsletters; participate in surveys; apply for a job or complete our online contact form. When you provide this information to us, you are no longer anonymous for that activity.

 

INFORMATION WE MAY COLLECT

We make every effort to let you know before we collect PII via our website. If you choose to provide PII via our website, we want you to know how we may use such information. Mobile care Service Ltd may collect the following information:

Full name and title

Job title

Contact information including email address and telephone number

Address and postcode

Details of your qualifications, skills, experience and full employment history;

Information about your current level of remuneration

Whether or not you have a disability for which the organisation needs to make reasonable adjustments during the recruitment process;

Mobile Care Services Ltd collects this information in a variety of ways. For example, data might be contained in application forms, CVs or resumes, obtained from your passport or other identity documents, or collected through interviews or other forms of assessment.

Mobile Care Services Ltd may also collect personal data about you from third parties, such as references supplied by former employers and information from criminal records checks. The organisation will seek information from third parties only once a job offer to you has been made and will inform you that it is doing so.

 

Data will be stored in a range of different places, including on your application record, in HR management systems and on other IT systems, including e-mail.

 

Mobile care Services Ltd requires this information to understand visitors’ needs and provide an improved service. The information may also be used for:

Internal record keeping

Improving our services

Periodically sending promotional emails about new and existing services, providing consent has been given for marketing emails*

Notifying you about important changes or developments to our site or services

Providing a personalised online experience

Tailoring communications

Market research purposes

 

The internet is worldwide and if you are visiting this site from outside the UK your visit will necessarily result in the transfer of information across international borders. By visiting this site and communicating electronically with us you are consenting to these transfers.

If you provide us with information about another person, you confirm that they have appointed you to act for them, to consent to the processing of their personal data including sensitive personal data that you have informed them of our identity and the purposes (set out above) for which their personal data will be processed.

 

STORING DATA

We are required to retain personally identifiable information that you provide to us. When handling this data we will comply with the six privacy principles under the GDPR:

Lawfulness, fairness and transparency– Personally identifiable information shall be processed lawfully, fairly and in a transparent manner

Purpose limitations– Personally identifiable information shall be collected for specified, explicit and legitimate purposes

Data minimisation– Personally identifiable information shall be adequate, relevant and limited to what is necessary

Accuracy– Personally identifiable information shall be accurate and, where necessary, kept up to date

Storage limitations– Personally identifiable information shall be retained only for as long as necessary

Integrity and confidentiality– Personally identifiable information shall be processed in an appropriate manner to maintain security

 

HOW WE PROTECT YOUR DATA AND DISCLOSE YOUR INFORMATION

We are committed to protect personally identifiable information that you provide to us. Mobile Care Services Ltd does not intend to sell or otherwise disseminate your personally identifiable information to third parties without your permission.

We use reasonable precautions to protect PII, including technical, administrative and physical procedures.

We may disclose your personal identifiable information to our trusted service providers acting on our behalf who provide services such as: web hosting, web analytics and integration, data analysis including data personalisation, email marketing data, auditing services and other services to enable them to continue providing services.

We are based in the UK, however, sometimes your personal identifiable information may be transferred outside the European Economic Area. If we do so, we will make sure that suitable safeguards are in place, for example by using approved contractual agreements, unless certain exceptions apply.

Mobile Care Services Ltd is not responsible for the information you volunteer about yourself posting in comments, discussion forums or other publicly accessible interactions.

 

COOKIES

To enhance your experience on our website, our site use cookies. A cookie (also known as a web cookie or browser cookie) is a string of coded text that is stored on a website visitor’s computer. Cookies alone do not provide personally identifiable information, if you choose to provide us with personally identifiable information, cookies may be used to store this information. Cookies can only be used by the server that gave them to you.

Cookies can save you time as they help us remember who you are. Cookies allow us to be more efficient and help us to provide content that is important to you.

We may use cookies for:

Remembering your preferences when you return to the site

Storing selected items as you navigate through the site

Displaying relevant content to match your interest

Tracking site activity

Maintaining data for you as you navigate through our site

 

You do not need to accept cookies to visit our sites, but without them, your access to some areas and functionality may be limited or completely restricted. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

 

LINKS TO OTHER WEBSITES

Our site may contain links to third party sites that Mobile Care Services Ltd does not own or maintain. Mobile Care Services Ltd is not responsible for the privacy practices or other aspects of those sites. It is recommended that you exercise caution and look at the privacy statement applicable to the website in question.

 

CONTROLLING YOUR PERSONAL INFORMATION

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to Mobile care Services Ltd, Unit A, Ables way, Holly Lane Industrial Estate, Atherstone, Warwickshire, CV9 2QZ or email us at enquiries@mobilecareservices.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law

 

CONTACTING US

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.